Returns & Exchanges

Returns & Exchanges

We want you to LOVE your purchase!!

💜 Please reach out with any questions as we want you to LOVE your purchase. If for some reason, you don't, please let us know. Any return or exchange postage fee is the customers responsibility.  Once returned, any shipping costs will be deducted from the refund total.  If the order was sent via Free Shipping, the shipping cost will be deducted from the refund total.  

Exchanges and refunds may be given once we receive the item back in the condition it was shipped out to you and after deducting the shipping fee. Please be aware that return postage and choice of carrier is your responsibility. If your item was sent to you via “Free Shipping” we will subtract the actual shipping fees from the cost of the item.

RETURNS

* We DO NOT accept returns on earrings for hygiene reasons*

All of our jewelry items are handmade and packaged after your order is placed. Please contact us within 7 days of item receipt if you wish to return or exchange.

You can mail the item back to us. postage fee is the customers responsibility. Email us to start your return process.

Or in person return to our Studio. Email us to start your return process.

To mail, it is recommended to send with a tracking number, as we are not responsible for lost return packages.